What Makes Us Different
We do not strive to be the largest amenity provider, but rather the best in the luxury hotel market. We’ve built our reputation through our attention to detail and our focus on quality. The factors that define who we are include:

• Passion: our only business is luxury toiletries for distinctive hotels.
• Global Reach: we have built an infrastructure to support our customers’ needs no matter where they are.
• Impeccable Service: our customers receive a concierge level of service from their account teams and 24 hour service is our practice, not an exception.
• Inventory Commitments: we maintain sufficient inventory at all times to ensure our customers availability of product and consistent service.
• Distinctive Packaging that Guests Notice: in-house creative staff and state-of-the-art equipment.
• Cosmetic-Grade Toiletries: we conform to the rigid CTFA (Cosmetic, Toiletries, and Fragrance Association) guidelines and employ stringent in-house quality measures to ensure only the highest quality products carry the Gilchrist & Soames brand.